Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping & Local Delivery
Local Delivery (Long Beach)
We’re happy to offer local delivery throughout Long Beach.
Free Local Delivery
Free delivery is available for orders over $20 within ZIP code 90807.
$5 Local Delivery
For most other areas in Long Beach, we offer local delivery for $5 on orders over $20.
Simply enter your address at checkout and select Local Delivery if it is available for your location.
Local deliveries are typically completed within 1–2 days.
Shipping
We also offer standard shipping for customers outside of Long Beach.
Shipping rates and delivery times will be calculated at checkout based on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
When will my order ship?
Orders are typically processed within 1–2 business days.
Can I change or cancel my order?
If you need to make a change, please contact us as soon as possible. Once an order has shipped or gone out for delivery, we may not be able to make changes.
Where is From the Beach Co. based?
From the Beach Co. is designed in Long Beach, California. Our pieces are inspired by the neighborhoods, landmarks, and coastal lifestyle that make Long Beach so special.